GTC & Info
Deposit & Prices:
Prices are per person and day for the respective length of stay when booking package weeks including the services indicated, plus local tax (€ 3.00 per person and day from 1. 11. – 30. 4., € 2.50 per person and day from 1. 5. – 31. 10.). New Year's Eve supplement € 55 per person No reimbursement will be made for services not utilised. Bookings become binding upon receipt of your deposit of € 300.00 per room by means of transfer at no expense to the recipient to our bank account.
The children's discount applies to children sleeping in parents' room with 2 adults paying full price and is for the daily rates at any one time. Up to 2 years free, from 3-5 years 70 %, from 6-9 years 50 %, from 10-14 years 30 %.
Arrival and departure:
On your day of arrival rooms are available from 14:00. Should you plan to arrive after 18:00, please let us know. On the day of departure, please vacate your room by 11:00.
Please note that we can only confirm the room category, not the room number.
Pets are not allowed.
If cancelling a booking within 30 days of agreed arrival, we will charge 80 % of the room rate to the extent of the duration of stay agreed upon. In case of late arrival or early departure, the full amount will be charged. Subsidiarily, the Austrian hotel contract terms apply.
With regard to travel cancellation insurance, we work together with the Europäische Reiseversicherung! More information at www.europaeische.at.
Cash, EC card/Maestro. For ski passes as part of the package weeks, we accept cash only with no exceptions. Bank details: Raiffeisenbank Sölden, IBAN: AT273632400001420173 / BIC RZTIAT22324.